OnCall – Contact Center Training

The fastest growing industry today is Business Process Outsourcing, which in 2006 is worth US$ 6.1 billion in revenues. AppCaliber provides its expertise and experience in the BPO and Contact Center space to train young professionals, and be a part of this flourishing industry.

      - Foundation – Basic English Proficiency course
      - Intermediate – Call and Communication Handling
      - Advanced – Advanced skills and Telemarketing

The course consists of handling call situations and live calls. The students are evaluated throughout the course.