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New Horizons for Employment – BPO, Medical Process,
Contact Center
$ 6 billion Industry Invites You |
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The BPO (Business Process Outsourcing) industry is the
fastest growing industry in the world today. In the past few
years, it has grown at a breathtaking pace. Europe, US and
Australia are the largest outsourcers of work. India has
established its dominance in this segment leaving Canada
behind. The Indian BPO service providers bring down the cost
to almost one fourth. This has resulted in an increase in
the demand of Indian BPO service providers. The Indian
government has announced policies to help the growth of BPO
segment.
BPO is no longer an optional, but a strategic necessity. BPO
streamlines the organization, allowing the management to
focus on its core activities, which is a competitive
necessity. As it stands today, the IT-intensive business
processes are primarily the outsourcing candidates. The
processes being outsourced are Medical process, Banking and
Financial services, Airlines and Travel, Customer Service,
Telemarketing, Back-office operations, etc.
This has resulted in lots of opportunities for the Indian
youth to grab and secure their future. The multi-national
companies are lining up for the young workforce. The BPO
industry is now moving out of the southern part of India to
the central, and AppCaliber India will play an important
role in this context, imparting training in the BPO, Contact
Center and Medical Process areas. |
AppCaliber, Inc., California, US, established by three
ex-Oracle Development Directors, will be imparting training
through BizApps Academy.
BizApps Academy charter is
to prepare trained professionals for the Indian and
multi-national companies, who will be productive from the
first day, and thus, will command a good package.
The training programs of BizApps
Academy are as per the industry requirements. The
training will be conducted via classroom sessions, intense
lab sessions, live projects and case studies based on the
experiences of the master trainer Zarina Saifee. As per
Mrs.Saifee, there are two main areas of focus in the BPO
industry today – Medical Process and Contact Center. Contact
Center training primarily focuses on call handling, customer
support and service; and the classroom sessions, lab
sessions and audio-visuals help the students get th insight
of this industry.
Medical Process
has become an important process, and consists of medical
transcription, coding and billing, claims processing, etc.
Mrs. Saifee pointed out, that the unique feature of
BizApps Academy training
programs is that the curriculum is designed by the
experienced industry professionals of the IT and BPO domain.
The fee for the training programs is economical, and the
students get stipend during the on-job-training phase. After
the completion of the training, the students will be placed
in AppCaliber, as well as other multi-nationals with whom
AppCaliber has signed MoUs. |
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 Taheri Saifee (President and VP Sales, and Managing Partner,
AppCaliber, Inc., USA)
Taheri Saifee has 16 years of experience, in the IT,
software development, sales and implementation, and
establishing centers outside of US. Mr. Saifee is a BE
Electronics and Instrumentation from SGSITS, Indore, and
MTech Computer Science from JNU, New Delhi. He has worked
for companies like Emirates Airlines, Dubai and Oracle
Corporation, Redwood Shores, USA. Taheri headed the Oracle
CRM business for Oracle Middle East, and sealed the first
million $ deal in the middle east region with Bahrain
Telecom.
He has played an
important role in implementing Oracle E-Business suite for
companies like AT&T, CH2M Hill, NCR, GE, Canon, etc. Taheri
helped establish the offshore development center for Oracle
CRM at Bangalore. Under his leadership, AppCaliber
successfully completed projects at Yahoo, Canon and AICPA.
Taheri brings his technology expertise, business
applications expertise and astute management skills to
establish a leading IT and ITES organization in Indore,
which will contribute to the region’s economy in a big way. |
 Zarina Saifee (CEO and VP Training)
Zarina Saifee, head of the AppCaliber –
BizApps Academy training
division, is a BSc Biology from Pune University. She has
completed her Medical Coding and Billing course from the US.
Customer Support specialist Zarina Saifee, has worked for
Xora, Inc. USA, and helped setup their customer support
center in Bangalore, which grew from 10 to 200 in two years.
Her training acumen, experience in the BPO industry –
Medical as well as Customer Support and her management
skills would lead BizApps
Academy to the forefront in professional training.
 Abbas Ali
(CFO and VP HRD)
Abbas Ali, M.Com. (Accounts and Taxation) and PG Diploma in
HRD, is a renowned educationist, with expertise in Financial
Accounting and Management, and Taxation. His administrative
skills coupled with renowned academics are recognized by
leading educational institutes. He has a lot of awards to
his credits. He brings a blend of education and management
to lead BizApps Academy and AppCaliber to the new frontiers.
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For more information:hhttp://www.appcaliber.com
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AppCaliber, Inc.
256, Gibraltar Drive, Suite 107,
Sunnyvale, CA-94089, USA.
Ph: +1-408-752-0109 |
AppCaliber Consultancy India Pvt. Ltd.
137, Saifee Nagar, Indore-452014
Ph: +91-731-6453145
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